ADT Releases their new ADT Pulse iHub made by Netgear

ADT Pulse gateway new ihub version 2

ADT Releases their new ADT Pulse iHub made by Netgear

On July 5, 2018, the new second generation ADT Pulse iHub was released on the market to replace the old one. We’ve installed device in many homes and businesses in the last year and it has proven to work very well.

ADT Pulse new ihub version 2

We’ve found that this device is a little easier to install and has fewer issues or firmware upgrades. Additionally, the ADT Pulse iHub is known to have a greater WiFi and Z-wave range than the original one. I do like that it stands up vertically compared to the horizontal old iHub. It’s also black, which looks cool, but I’m sure the smaller size and design also contribute to the sleeker look.

I don’t know of any reason someone would want to buy this one to replace their old one, but some people do like to have the newer and nicer model. Contact us if you are this sort.

Zions Security Alarms is a Utah-based, ADT Authorized Dealer. They install ADT Monitored Security Systems in Utah and California. Popular cities where they install include Salt Lake City, Saint George, San Diego, Los Angeles, Riverside, Fresno and Sacramento. Please visit our website or contact us for questions.

  • Chad
    Posted at 13:26h, 01 August Reply

    Can the iHub connect wirelessly to the Lynx Plus keypad?

    • admin
      Posted at 12:00h, 20 November Reply

      No it cannot. It must have a physical connection to a HSPIM module and then the HSPIM module must have a physical connection to the router. There are some tricky ways to go around the connection to the router though, specifically using a Powerline Nano Adapter
      , which lets you use your existing AC electrical outlets to connect instead of a cat5 connection.

  • Mike
    Posted at 18:20h, 07 February Reply

    I have this installed in my house. I noticed that the hub puts out a WiFi signal which none of the sensors use to connect to. How do I turn off the WiFi or atleast make it hidden.

    • admin
      Posted at 16:31h, 28 April Reply

      I wish I knew the answer to this question. I will see if I can get an answer from Icontrol or Netgear and let you know

    • admin
      Posted at 20:32h, 28 April Reply

      Here is the answer I got from iControl. The iHub/ngHub is a wifi access point and broadcasts its network name/SSID. It is used as a private subnet for the Pulse wifi devices only (wifi repeater, wifi cameras, and wifi touch screens). It is a closed, private network unusable by visitors to your home. No one can jump on this private network with their laptop or iPhone or connect their own wifi camera, … The encryption key is not known.

  • John
    Posted at 06:40h, 11 December Reply

    Hos easy is to upgrade from the old ihub to this new model. I am in the MD area and would like to purchase one.

    • Jacob Menke
      Posted at 09:32h, 11 December Reply

      I Think the process is an easy one but I have never done it myself. I recommend calling ADT to see if they could do it over the phone if you had a new one or if they would need to send a technician.

  • MJ
    Posted at 09:56h, 08 February Reply

    Does anyone know if it is possible to connect outdoor cpe antenna/receiver (eg TP-Link CPE510)) to extend Ihub WiFi coverage for remote camera installation? Trying to figure out if it is possible to add camera to home’s Pulse system wirelessly between locations (for a remote outbuilding on our property..). Thanks

    • Zions Security Alarms
      Posted at 10:24h, 17 April Reply

      I have not heard of anyone having success with this but please let us know if you are. I would suggest an IP camera system, those are usually the ones that can be connected remotely.

  • Michelle Strange
    Posted at 17:49h, 06 July Reply

    Can the power line Nano adapter interfere with my router internet signal. It seems to slow my WiFi down.

    • Zions Security Alarms
      Posted at 13:27h, 09 July Reply

      It is possible, I would remove it and see if the internet speed goes up and then put it back and see for sure. But keep in mind that the nano adapter does not use wifi it uses a wired ethernet connection.

  • Seth Greenberg
    Posted at 12:00h, 02 January Reply

    Is there a way to update the firmware on the device or does ADT do this automatically? I have a nighthawk 6000 as my primary house router and using Netgear genie I can upgrade firmware and reset the device to clear the cache if need be.

    • admin2
      Posted at 16:26h, 08 January Reply

      It should update automatically, but you can call ADT if you wanted to make sure or if you were concerned it wasnt updating

  • DF Simmons
    Posted at 19:44h, 14 January Reply

    ADT installed one of these in a clients home.
    We had a stable robust wifi installation until the hub went online. The client uses the Pulse only for remote access to existing legacy system. There are no Pulse cameras (we installed and service a surveillance system) and no Pulse wi-fi enabled touchscreen interface. Really need to turn the WiFi off. It is by far the highest amplitude wifi signal on ground level of home. Existing access points are on CHs 1, 6 and 11. Pulse is on 11. Any other Netgear wifi enabled router it is simple to turn off the wifi.. What is the ip address of the user interface? Anyone? Other option is to” bury” this in the far corner of the basement.
    Frustrated integrator in NH.

    • admin2
      Posted at 10:28h, 15 January Reply

      Unfortunately ADT has not provided a way to change anything on the gateway. But maybe the best thing to do would be to install it in a location where you can put a faraday cage around it to reduce its interference.

  • M Flores
    Posted at 16:43h, 13 July Reply

    Is there a compatible wireless / Z-Wave door sensor that works with this gateway?

    • admin2
      Posted at 10:49h, 25 July Reply

      There is not a z-wave door sensor that I know of that works with it, but you can add more security door sensors. This depends on what type of control panel you have but the most common is this one.

  • Jay Luna
    Posted at 13:02h, 09 July Reply

    How can I access the ADT Pulse New iHub GUI. What is the default username and password

    • admin2
      Posted at 09:59h, 15 July Reply

      There is not a way to log into the gateway itself, you can only log into the ADT Pulse Portal or ask an ADT technician to log into the back end if you need to change some settings that you are not able to do from your end.

    Posted at 11:57h, 28 January Reply

    What if I have a login and password for pulse but can’t get the gateway back online after resetting it.

    • Jacob Menke
      Posted at 20:43h, 24 February Reply

      If your internet connection is good to the gateway I would check with ADT support and see if they see anything on their end.

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