It is the purchaser’s responsibility to ensure that the product they purchase will be compatible with their system.
All products can be returned within 30 days if they are in a resaleable condition. (original packaging must be undamaged, this also means that the product has to be packaged inside of a larger box. If you put a label on the product packaging itself your return will not be accepted)
Return shipping will not be provided for products purchased in error or by mistake and shipping and handling is non-refundable.
Phone tech support can be provided for an additional charge if you want help programming the product you purchased.
Each person that places an order might be added to a subscription for an occasional newsletter and accepting these terms grants approval. In addition, by accepting these terms you allow Zions Security Alarms to contact you to confirm your order and/or ask for feedback by phone, text, or email. There is always an option to opt-out if you do not want to receive future communications.
Products purchased with overnight shipping will get shipped the business next day unless they are placed before 2pm MST. If multiple items are purchased and they are coming from different locations additional overnight or shipping costs might be necessary.
Flat rate and Free Shipping usually arrives in 3-10 business days and are shipped USPS most of the time. (occasionaly UPS Ground on orders over $500).
Expedited Flat Rate usually is 2-3 days and most of the time is sent USPS Priority. (if the order is too large or heavy might be sent UPS Ground)
A tracking number will be emailed to the purchaser once the product has shipped. Some products will take an additional 2-3 days to ship if we are out of stock on them.
Backordered products will take additional time to ship since we are waiting for them to become available again and we will let you know as we get communication from the manufacturer.
Any questions about delivery times please ask via chat, email or phone.