Excellent customer service! Very knowledgeable dealer!!!

When I searched for a security system then read reviews for companies, I was surprised by the many negative comments that I read. I went with Zions Security Alarms based on more favorable statements. The Owner took his time explaining options and did not try to sell me services that I didn't request. His Office Manager was pleasant and efficient with scheduling the installation, and the Installer was courteous and effective at completing the task. My overall experience with his company was very positive, and I am pleased with my ADT security system.

Honest and Helpful

Eric Nave

I was very happy with the sale and installation. The technician who installed the alarm was competent, professional, and kind. We appreciated not having to sign a contract for long term use of the security system. The alarm system was easy to use.we would definitely recommend your company in the future."

Melinda Lucas

I am very satisfied with Zion Security because of good customer service, fair pricing, clean installation, the system works as designed. I am very confident to recommend Zion because of my own experience and I will transfer and upgrade my system to another residence in the future.

Julie Dohle

The folks at Zion are knowledgeable, fair, and patient with folks like me who are just learning about to integrate "smart things" with my ADT Pulse system.

These guys are hands down the best security company in all the land! Easy to talk to and get questions answered without any pressure or tricks. Just honest straight forward business.

Benjamin Gillen

Zions Security Alarm has been very easy to work with. We love how easy the system is to use and it gives great control of who has access to what. A great tool to know who is accessing our building and when. Jake is a low-pressure guy and knows his business. I would recommend him to anyone needing security for home or business.

Zion Security Alarms is the best company to work with hands down. Jake gave a quote and there was no pressure and their work was amazing. Nice installer, clean, trustworthy, and very knowledgeable. I am glad that I did a lot of research in selecting this company. So happy now that I have the peace of mind knowing my home is safe and secure.

We've been using Zions Security Alarms for quite sometime now and they recently revamped our whole system to be up to date and digital. The technician, Dan, is very nice and knowledgeable about installing and servicing security systems. Jake is easy going and very knowledgeable about all types of security systems and giving advice on what the best setup for your location and needs.

Brittany Lewis

I chose [Zions Security Alarms] because they were willing to be on the phone with me for 20 minutes of whatever it took and talk me through what I should buy and what the options were. And you explained it well. I really like your installer. He did a careful job and the system works as installed.

John in Ogden, UT

Jake did an excellent job explaining the system and getting it installed. I would definitely use him again.

I love this company. They go above and beyond and know their product better than anyone in the market. Kudos to Jake and the team!

A+ Thank you for your support!

Roger Thomas

I have been a Zion's Security customer for three years and I have been VERY happy with the service. The staff at Zion's is always so polite and professional and ALWAYS takes time to answer every question I have. When I was shopping for security systems it was important to me that the company not only have great reviews, but I wanted to feel comfortable talking to them as well and I found that with Zion's! Plus, they work with great installers who I felt VERY comfortable having in my home. If you're looking for a more personalized experience when it comes to your security system, I recommend choosing this company.

I ordered a door for my ipassa alarm panel. They did not have it in stock but said they ordered it from the manufacturer and would ship it as soon as it came in. As soon as it was received they notified me it had been shipped. In 2 days it arrived and had a hand written note on the invoice saying they were sorry for the delay and appreciated my business. That’s good customer service.

Tom Hatton

Zion kept me informed of the latest available accessories for my ADT system so that I was able to order the new doorbell camera as soon as it became available. Outstanding service and quick delivery.

Ed McDermott

Great service and we are very happy with the product. The Zion's team took the time to thoroughly understand our security needs, and design a system that is perfect for us.

Zions Security Alarms knows their stuff! I was shown all my options for my home and business security and was very impressed with their options. 5 Stars all the way!

Zion's alarm system is very feasible and has a great product with their outstanding services. Have never had a false alarm go off and it reports to my phone every time the system is armed or disarmed and by whom. We are using their services in our warehouse and office and are completely satisfied with the product, services and install.

They are so responsive and answered all my questions quickly. I have used them on personal and business properties and Zions was able to deliver the services needed for both perfectly!

Just had Zions Security install a new alarm and works seamlessly! It's nice to have reliable service again without the super long contracts and terrible customer service that Vivint provided. Zion's panel and app are super user friendly. I'll be telling every family member and friend how awesome Zions Security is!

If you are in the market for a home security system Zions Security Alarms is definitely the way to go. I was searching for quite a while when I got an over the phone quote from Jake. He was VERY thorough and extremely fair. When the technician got to my home there were no hidden fees, every was exactly as I had been quoted. I actually added a motion detector! Give them a call, you will be very happy.

Vincent

Great service and pricing! Zion's Security's solutions really helped with the security of our buildings with multiple tenants! Will absolutely recommend to others.

Jacob from Zions Security spent a good amount of time answering questions and explaining the features to me. He made me feel very comfortable. His installers were thorough and went over everything in detail. They did not leave until I felt at ease with the system. I am highly recommending Zions Security to my friends and neighbors.

Donna S

Zions bid my law firm. Very competitive pricing. Very easy to work with Zions to get the bid. I would recommend Zions Security Alarms.

Jacob is a great resource and a trustworthy businessman. His alarm company is quick to respond, you can talk to the owner and he will help you with your needs. I trust my own family with his services.

Zions can help you with older systems that no one else can. Mine was 20 years old!

Gary Johnson

On-time. Gentleman was extremely polite and efficient. Explained everything and let me know my options. Made me aware of additional equipment available if I thought I needed it but was not pushing for additional sales.

Zions Security Alarms responded very fast and did a great job. I contacted them on Wednesday and had a working alarm system on Friday. Fast install and good follow-up. I've shown my system to a few friends now they are impressed. Good system, and less expensive than I was thinking. Big 5 stars!

Zions Security installed a home monitoring/security system in our home earlier this week. The installer showed up on time and was in and out in about three hours. He did a nice job installing the system, cleaning up after himself and explaining how to use it. He was a good guy. Very competent. My wife and I feel much better with our security system and we're glad we used Zions. I highly recommend them.

Mike Genuardi

Very easy and informative website to navigate. Customer service is phenomenal and professional! These guys and gals really go above and beyond to ensure their customers are taken care of. Very top notch customer service. I only wish I could give more than 5 stars, they really deserve it!

I chose to go with Zions Security Alarms because there was no hard sell, they met any competitors price, they are local and very pleasant to work with, and when I telephoned their office real person answers and sees that you get the information you need. The installer was friendly and did a good job of walking me through the steps to use the alarm. I am very satisfied with the product, service, and staff in the company.

Barbara in Buena Park

Patrick was great and he spent the time to get it set up. I would recommend Zions Security Alarms.

Got a better alarm and less a month thanks Jacob and your team.

It's awesome to have a local company that can battle the big boys - and comes out on top! We've had Zions Security handle our business and home for 4-5 years now. No problems, just good security at a good rate. We've had a couple of fasle alarms at the business but it's always been an issue caused by us, not the system. I think their call center is local too, which I'm all for helping our economy in Utah. Thanks, Zions!

There are a lot of home security companies out there. It is hard who to trust enough to protect your home. ADT is a trusted name in the business. But better than that, Zions Security Alarms are the guys that you can trust to take care of your home or business. These people are hard working and most of all, trustworthy. I know that I am getting what I paid for and not being upsold or taken advantage of in the process. I always feel safer knowing Zion's Security Alarms has my back.

Finding an honest security company is not an easy thing these days. Zions will give you a straight forward estimate in minutes over the phone and customize it to your needs. If you want an honest, easy, and affordable experience call Zions Security Alarms.

Prompt and honest service with very fair pricing.

Zions helped me with a custom install of a system that integrated into my smart home. They were professional with all hardware and software updates, and made sure that I was happy with the system I ordered. Billing remains straightforward, and I have no issues with the price compared to the service I’m getting.

Charlie Schneider

I love supporting local companies because I own a small local business. Zion goes the extra mile for their clients, they are prompt, efficient, responsive, professional, and willing to work with me and my unique historic business. They also consider cost and help with my bottom line. They take a personal interest and there is a real person on the phone with you, who knows who you are! I can not recommend them highly enough and will not be using anyone else for my home of business...ever...!

Great company to work with. Always has items in stock. Extremely knowledgeable staff and they are very friendly. Great product selection. All-around wonderful to do business with. I highly recommend them.

I have been really happy with Zions Security. I know a lot of alarm companies go door-to-door with their sales approach, which I totally respect and admire- but that kind of approach doesn't work for me. I would rather do the research on my own and preferably buy from a company that sells the same equipment for less money. That's the experience I had with Zions. I researched what I wanted, called for a quote, was consulted in a very non-pressure way, and before I knew it had a great system installed. I highly recommend Zions Security.

They are the BEST! They have great customer service who understands the security world. Zions Security will guide you through the many choices and options available on a security system and customize one that is just right for you and your business.I love being able to see what is happening at home and at the office all from my cell phone. So no more wondering if your employees are doing their job, or if your dog is eating your couch cushions at home it's all right there on your phone. I love the feature that I can record what is going on and replay the video later and catch my teenager sneaking in past curfew. The camera that allows me to talk to my teenagers while I am away is cool too.. Zions Security Alarms is AWESOME!!

A builder recommended Zions Security Alarms for my home in Park City. It has been such a good experience in terms of product, service, and pricing that I had the same system installed in another home. The owner Jacob Menke truly provides personal, fast competent service. I much prefer this over the large national companies, where I never would get that level of attention.

I had a great experience with Zion. The install was quick and easy. All of my questions were answered without any delay. I highly recommend them.

They have been phenomenal with their customer service and their knowledge and expertise. They saved us from our old providers who were incredibly difficult to work with. Night and day difference with these guys. Thank you Zion's Security!

Zions Security is great! They answered all my questions and lead me in the right direction of what I wanted to keep my family safe. While at the same time getting the best deal in the market for the highest quality of security. I highly recommend this company!

Just had a system installed. It was easy, quick, and love the app that works with a phone.

Excellent service. Set up of the alarm system was straightforward and they've been very helpful when I have questions. Highly recommended if you need a house alarm.

Very competitive pricing. Very easy to work with Zions to get the bid. I would recommend Zions Security Alarms.

Jacob Gunter

Incredible experience and seamless install. Jake made it extremely simple and the installation was a breeze. Highly recommend.

Great service. Fast service. Responsive company that takes care of its customers. I am very happy with the quality product I got from Zion! My panel is working great now.

Vetted out a number of companies for our security needs at our growing restaurant brand. Could not be happier with the quality of the services we get from Zion...and their exemplary customer service. We will be a long time Zion's customer.

These guys are the best!! Great customer service, they offer discounts on new products when they come out. We were one of the first to get the doorbell camera!! Love it!!

Patrick was great and he spent the time to get it set up. I would recommend Zions Security Alarms.

Steve Grammer

We've been using Zions Security Alarms for quite some time now and they recently revamped our whole system to be up to date and digital. The technician, Dan, is very nice and knowledgeable about installing and servicing security systems. Jake is easy-going and very knowledgeable about all types of security systems and gives advice on the best setup for your location and needs.

Jake was a great help to getting our alarm system for our new home. Great service and easy to install. Would recommend for anyone looking for a great system. Looking to add more features later with cameras and adding video service!

Zions Security did a change-over from Xfinity to ADT and made it seamless. The installer was extremely knowledgeable and knew exactly what to do. I have a very large, complex system and Zions was able to utilize almost everything I had in place. There is no comparison to the 2 different systems. The ADT system works better, is more user friendly, and has substantially more options and features. Installation was timely and the work performed was stellar. Working with Jake at Zions was a breath of fresh air. he described in detail everything that would be done, was accurate on pricing and installation time and followed up to be certain that I was completely satisfied and that my expectations were met. I would highly recommend Zions to ANYONE looking for a great home security system.

We had an excellent installer and have been very happy with the performance of our security system.

jake at Zions Security is hands down the best around. He's always responsive, helpful, and prompt. I would highly recommend Zions to my friends and family! thank again for getting us a sweet new system.

Great experience with them.

Dave Bona

I must say that I do feel more secure having a system in my home…for that…I thank you.

Rosemary

Zions Security is the ONLY security company I have ever dealt with that does what they say they will do. They keep their word, no gimmicks, no bait, and switch, just honest and Excellent service. Thank you.

This company is remarkable. Called late afternoon and spoke to its owner Jacob and he was very helpful. He made everything simple and easy for me and within two days had my alarm installed. I’ve ordered directly from ADT in the past but never had it this easy! I highly recommend Zion Security Alarms, they’re simply the best!

Rose Reyes-Salaveria

I spoke with Jake to determine our needs for security and home automation. Once the system was configured, he quoted a price for the system as well as the monthly monitoring. He arranged for the installation on a date convenient for me. Tyson arrived at the time scheduled and completed the installation process professionally and in a timely manner. I would highly recommend Zion Security Alarms.

These guys are hands down the best security company in all the land! Easy to talk to and get questions answered without any pressure or tricks. Just honest straightforward business.

I really appreciate the time Zions took to understand what I needed. they are very knowledgeable and helpful. The installation went great, and the technician was professional and courteous. I couldn't be happier with the price and the service I received.

Great customer service. Very responsive to my needs.

This company is remarkable. Called late afternoon and spoke to its owner Jacob and he was very helpful. He made everything simple and easy for me and within two days had my alarm installed. I've ordered directly from ADT in the past but never had it this easy! I highly recommend Zion Security Alarms, they're simply the best!

In doing my research I contacted 4 different alarm companies. Zions Security was by far the most honest, knowledgeable and professional. Jacob Menke answered all my questions and had the experience and knowledge of security systems I was looking for. On a scale of 1 to 10 with 10 being the highest, I would Zions Security a 10. I would strongly recommend Zions Security to my friends and neighbors because I know they would be treated honestly and get a great product and service for their money.

Tom Zumbo, General Sales Manager, Fletcher Jones Imports

Thank you for the professional and excellent alarm system installation you guys provided to us this past month. We love our new alarm system and the family feels much safer now. You guys are awesome to deal with and I appreciate how easy and quick this entire process was. You quoted us and price and it never changed, which is a rarity these days. I would recommend Jacob Menke and his team at Zions Security System to anyone looking for an alarm system. they are awesome!

Great experience. the owner Jake, spent more than 2 hours with me trying to help me figure out my alarm system during a home purchase transition. Knowing he would not get any money out of this consultation, he willingly helped me get my alarm up and running. Rarely have I seen this type of selflessness from a business owner. I definitely signed up for their monitoring service after this experience.

Jacob with Zions is amazing to work with. He answered all my questions and didn't push me into services or extras that I didn't want.

I chose to go with Zions Security Alarms because the pricing and options are better than other companies that I had previously called. "You answered my questions, and questions I didn't know to ask. You were very easy to deal with and the price was fair. And yes, I spoke with (3) other companies.

Cheryl

I spent a good amount of time searching the internet and calling several security firms. After, I was convinced I wanted to work with Zions Security Alarms. They were straightforward and answered all of my questions promptly. They showed a genuine interest in a desire to get my business. The technician was professional and watching him convinced me this was not the type of job a "do it yourself-er" should undertake. Having a local dealer you can call is most important.

Robert Thompson

Very happy with my experience working with Zions Security. I like the quality of the equipment and they saved the day with how quickly they could get me set up......Really appreciate and would strongly recommend their services.

I spoke with Jake to determine our needs for security and home automation. Once the system was configured, he quoted a price for the system as well as the monthly monitoring. He arranged for the installation on a date convenient for me. Tyson arrived at the time scheduled and completed the installation process professionally and in a timely manner. I would highly recommend Zion Security Alarms. 

Patrice Holloway

I was pleased to see that not only was Zions a long established local company but, had earned an "A+" from the Better Business Bureau! Jake made the process simple, and painless!He had a tech out within 3 hours of my call! …My installation technician was courteous, friendly, and efficient! They say you can't buy peace of mind..you really can! I'm 55, live alone, and no longer fear things that "go bump in the night!!" My system is excellent, affordable, and very user-friendly!! I feel totally safe for the first time in my new home!! Thanks to Jake and Zions Security Alarms!

Patricia H

Jacob Menke has helped me in more ways than he will ever know. He not only helped me set up my ADT Security Alarm System during the late evening hours but was very professional, knowledgeable, kind, and patient with me during the process. I can't thank him enough. I highly recommend Jacob Menke and Zions Security Alarms!!!

Excellent and attentive! Recommended seller for security products with a great level of knowledge.

These guys are great. I have used 4 different alarm companies in my 40 years in the jewelry business and Zions is the best at customer service and pricing. No bureaucracy, no complications, and access to the owner anytime. Nice. Best anywhere.

Quick installation and Great Customer Service.

I want to thank Zion for such a quick response to my concerns trying to order a product that I needed for my ADT alarm system. The lady that I spoke with (I forgot her name) was so very courteous and made my transaction so easy. The office was almost closing for the day and she told me that she would place the order and get it in the mail right away to avoid any delays. She was a blessing to me and I couldn't ask for a more pleasant person to assist me like she did. I received my order and it was perfect. Give this customer service rep a raise.

Zion's Security provides a great product and customer service at a great price. They helped make the process of choosing, receiving, installing, and using our security system easy and worry-free.

I have been a Zion's Security customer for three years and I have been VERY happy with the service. The staff at Zion's is always so polite and professional and ALWAYS takes time to answer every question I have. When I was shopping for security systems it was important to me that the company not only have great reviews, but I wanted to feel comfortable talking to them as well and I found that with Zion's! Plus, they work with great installers who I felt VERY comfortable having in my home. If you're looking for a more personalized experience when it comes to your security system, I recommend choosing this company.

Kristen Bullock

Very pleased with their customer service! I've been having serious issues with my alarm system with a different company and called Zions to see what my options were since I wasn't getting anywhere with my current company. The reps at Zions were very professional and responsive. I spoke with the owner, who stopped by my house, looked at the system, and gave me free advice on my current system. No pushy sales, just good professional advice. I'll be switching to Zions Security Alarm once my current contract is up.

I've really enjoyed the customer service I've received from Zion's Security! They've answered all my questions thoroughly and patiently.

Very pleased with Zion Security Alarms. The owner, Jake, was very helpful, and knowledgeable, and answered all my questions. The installer was also of great assistance, Dawson.

Zions is a great company! Jake is an honest guy with an honest company.

My car was stolen from my garage recently due to my negligence in leaving the garage door open one night. I decided it was time to invest in something that automated that capability and so I researched and found Zions Security. Jake the owner, was very helpful and I eventually added not only home automation around the garage but complete security and alarm system for our home. My wife loves the doorbell video the most. Jake was low-key and very friendly and I trusted his knowledge as he has been doing this for more than 15+ years.

Let's be honest - when you think of buying an alarm system you are expecting to deal with some 20-something driving a Mitsubishi Eclipse, sporting a spray tan, a belt buckle, and a flat-brimmed hat. You're expecting to be lied to. That's not how it works if you call Zions Security. Jake is a down-to-earth, straight-shooting guy who will give you honesty, hard work, and hassle-free service. If you want an alarm you really should buy from Zions. It is that simple.

I really wanted to thank [Zions Security Alarms] for being such a pleasure to deal with and going above and beyond to help me with the purchase of my grandmother's alarm system. Because I used to work in the industry I knew that I would be difficult. The staff made me comfortable in knowing I made the right choice. I couldn't be more satisfied. I would recommend them to others first for their friendly service and second for the fact that if you go directly through ADT you can't get the deals [Zions] can offer. 

David G

Vetted out a number of companies for our security needs at our growing restaurant brand. Could not be happier with the quality of the services we get from Zion...and their exemplary customer service. We will be a long time Zion's customer.

Vessel Kitchen

I had a video security system through another vendor. When the system went out Jacob quickly got me another video recording system with minimal downtime. And the cost was very reasonable. Great job Zions Security. You've got my business!

They are so easy to work with. I called and spoke to Jake the owner and he gave me an estimate right away. The next day the system was installed and the technician did a great job. All straightforward and no gimmicks. Great customer service. If you need security you need to call these guys!

Jacob was great to work with! Definitely recommend Zions!

Zions Security Alarms came over to our home in Mapleton and gave us a very good presentation on different home/office alarm and video surveillance systems. I never felt pressured in any way and appreciated their willingness to educate me and then let me make the decision Two thumbs up!

HIGHLY recommended Jake with Zion's Security Alarms. You won't find better customer service anywhere else!

Haley Fields

I have been using Zion Security Alarms for a while now and I am very impressed! I use their mobile app to monitor and control my home alarm - and it is awesome. The few times I have needed tech or equipment support, they have gone the extra mile. I love these guys!!

Great customer service! Jake the owner was very great at explaining all alarm options. Customer service was wonderful. I was able to get my alarm installed one day after calling and on a weekend! Great job! I feel very safe in my home with this alarm company. We used ADT at one of our homes and now Zion Security at the home Jake installed. Loving the ease and features of the app also works with our integrated at-home smart home system! Thank you!

Jacob came and assessed our home security needs and helped us get exactly what we were looking for in very little time. He is very professional and well read in the security space. He was able to inform us on the latest technology and offerings and determine what would be best for our home. We now have a great system that is easy to use and has brought us peace of mind for our family while we are home and when we are away. I highly recommend Zions if you are looking for a security solution.

I would rate Zion's Security Alarms the best I have encountered to deal with over the years. Jake tells you upfront what to expect and what the cost is, they arrive when they say they will, the Tech was friendly and knowledgeable, and Jake follows up afterward to assure all is done right. Great company!!