ADT Introduces Cloud Link to ADT Pulse Portfolio

ADT Pulse Cloud Link

ADT Introduces Cloud Link to ADT Pulse Portfolio

ADT Pulse Cloud LinkIt has been years since ADT Pulse has been available in North America. Now, ADT has more than 1 million ADT Pulse customers and they can easily increase that number. And with Cloud Link, any security panel can have access to automation and video cameras with ADT Pulse.

ADT Pulse Cloud Access

When ADT Pulse was first introduced, all customers needed to have was a white iHub that connected via 4 wires to a board that connected to a few select security panels. If you have a Vista 20P (aka Safewatchpro 3000) that was older than the most recent year, you had to replace it if you wanted to connect to the ADT Pulse iHub.  Then they replaced iHub with the black Netgear Gateway. But it’s still not the easiest process to add to a compatible security panel.

Then ADT released their Total Security platform. This was a game changer since it had the entire security panel, siren, gateway, cell radio, and back up battery all in one base station. It made installing ADT Pulse Automation and Video much easier.

The Cloud Link gateway

ADT then introduced a third option. This was not to replace the others, but to give you another option. You can add the Cloud Link gateway to just about any security panel and home or business to instantly give them automation abilities with Z-Wave and also access to the ADT Pulse Wifi Camera selection.

In the past, if someone wanted a touchscreen keypad all in one solution like the Lynx Touch they couldn’t add Pulse automation or video. But now they can with the Cloud Link gateway.

ADT Lynx Touch and Cloud Link

All you need to do is plug the device into the wall and into your router. It’s now ready for you to activate. Then you can start adding lights, thermostats, door locks, garage door controllers, and wifi cameras.

Anyone that has an existing ADT system that wants to add ADT Pulse is a perfect candidate to add the Cloud Link gateway. This way, they don’t have to replace their existing Impassa, Lynx Plus, etc.

What you should know

One downside to the Cloud Link is that you can’t connect analog cameras to it via the Analog Encoders anymore. But if that’s a requirement, the Netgear Gateway is still available.

Also, if a customer really wants a color touchscreen keypad to control their security system, automation devices, and peek at cameras, they will still need to get the Netgear Gateway. The new CloudLink does not support ADT Pulse color touchscreen keypads.

More photos of the Cloud Link (copyright property of Zions Security Alarms)

ADT Cloud Link Side View ADT Cloud Link ADT Cloud Link with Cable

  • John Nguye
    Posted at 19:17h, 08 August Reply

    If I already have the cloud link install and want to use the netgear touchscreen. Can i add the netgear gateway along with my existing cloud link?

    • Zions Security Alarms
      Posted at 15:10h, 07 September Reply

      No, you can only have one gateway and the netgear gateway is a little tricky to add. You might want to have a technician do it for you or let us know if you want more guidance.

  • William T Berger
    Posted at 22:25h, 20 September Reply

    Can you install two cloud link hubs to increase range in a large home?

    • Zions Security Alarms
      Posted at 08:24h, 25 September Reply

      No you can only have one cloud link per home currently

  • Michael J Lovlie
    Posted at 13:18h, 28 October Reply

    Can I add cloud link to my system myself or does that require a technician?

    • admin2
      Posted at 11:58h, 31 October Reply

      Not really. It has to be activated by an ADT Technician or Authorized Dealer. So you would most likely need to upgrade your service to ADT Pulse first. If you are switching from one gateway to another it is a little easier an can possibly be done with our phone tech support.

  • Steve Goyal
    Posted at 15:31h, 27 May Reply

    ADT installed ADT Pulse System, Security Camera and Ring Video Door Bell-2. at my home. To make it working the technician installed ADT Cloud Link (Model ISG-100). Ring Door bell complaints poor Wi-Fi signal. My question is: Does ADT Cloud Link (Model ISG-100 helps only their camera or would/should extend the Wi-Fi signal range for the Door Bell. Reply will be very helpful

  • Stacy Willis
    Posted at 14:33h, 16 November Reply

    I have a Cloud link 2 (model ISG-100).. Can I add my own smart lock to my front door and have it go through this Z wave? For example the Kwikset Smart lock with Z wave

  • John Henderson
    Posted at 08:22h, 26 November Reply

    I have an ADT Pulse System with 5 ADT HD Cameras and an ADT HD Door Bell all tied to a Netgear Gateway.

    I have 1 Negear Color Panel and the rest of my panels are all Safewatch Pro 3000. My Internet in my house gives me 150 mb/s down and 25mb/s up.

    The ADT video is slow and choppy and the connectivity goes in an out. Will Cloud Link fix this problem.

    • admin2
      Posted at 15:09h, 04 December Reply

      No the cloud link would replace your Netgear Gateway and its better to have the Gateway if you can.

      Do you already have the ADT Pulse Wifi Range Extender? That might help. Also, if you could wire the camera to your network that might also help.

      If you are looking for higher definition, longer clips, more reliable connection and recording you may want to discuss having a separate IP Camera System installed.

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