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Alarm.com Familiar Vehicle Analytics

Alarm.com Familiar Vehicle Analytics

24 May Alarm.com Familiar Vehicle Analytics

Posted at 15:29h in New Equipment and Features by

Introducing Enhanced Awareness with Alarm.com Familiar Vehicle Analytics that takes home security to the next level by providing real-time insights into the vehicles arriving at your property, whether they are familiar or unfamiliar. Imagine receiving an instant notification on your smartphone the moment a familiar vehicle pulls into your driveway. With Alarm.com’s Familiar Vehicle Analytics, you can set up customized alerts for vehicles you recognize, such as those belonging to family members, friends, or regular service providers.

Vehicle Analytics

Customized Settings for Personalized Security

To set your vehicle detection:

  • Create a vehicle detection rule and begin receiving alerts.
  • Enroll and name the vehicle from the Familiar Vehicle settings screen (e.g. Jane’s Honda CR-V).
  • Now, you can receive alerts when a familiar vehicle is detected, only when an unfamiliar vehicle is detected, or when any vehicle is detected.

Customers can perform additional training from the notifications or by clicking the ellipses next to clips on the Saved Clips page if needed.

Vehicle Analytics

As the first to know when familiar or unfamiliar vehicles arrive at their property, customers can respond proactively to visitors or intruders before they even exit their cars. The goal of this feature is not just to provide customers with more targeted awareness but to enable enhanced proactive response.

In an age where security and convenience go hand in hand, Alarm.com Familiar Vehicle Analytics sets a new standard for intelligent home protection. By providing enhanced awareness of both familiar and unfamiliar vehicles arriving at your property. With customizable settings, seamless integration, and real-time notifications, Alarm.com is redefining what it means to feel safe and secure in your own home.

All of Alarm.com’s newer cameras should be able to add this new feature if a compatible video package is active on their account. (It is not supported currently by the doorbell cameras and indoor cameras are not recommended to try and use the feature)

You can train your system to identify up to 5 “familiar” vehicles and receive SMS, email, or push notifications when they system identifies known or unknown vehicles.

Limitations:

  1. The vehicle must be fully in view of the camera and not obstructed.
  2. Cameras will not be able to distinguish between vehicles of similar model and color.
  3. Changes in lighting, weather, and night vision can have an impact on accuracy. Ensure to enroll images of familiar vehicle during the day, twilight, and at night in IR mode.
  4. Detections will only occur on analytics clips where a vehicle detection occurred. Event-triggered clips or Other clips will not work.
  5. Familiar vehicle detection is intended to work with subjects 20 feet or closer to the camera.  Vehicles farther away will have less detail that can be distinguished and may lead to inaccurate detections.
  6. Familiar vehicle detection works by analyzing the thumbnail snapshot, the entire clip is not analyzed

It is intended for monitoring distinct vehicles entering driveways, parking spaces, or garages at low speed and within 20ft of the camera.

(It is not meant for monitoring street traffic or parking lots)

 

Enable the familiar vehicle feature

To enable/disable the familiar vehicle feature using the customer website:

  1. Log into the customer website.
  2. Click Video.
  3. Click Settings.
  4. Click Vehicle Recognition.
    • If a customer is setting up a familiar vehicle for the first time, they will need to opt-in. In What is Familiar Vehicles?, tap Agree to enable the feature.
  5. In the Video Device dropdown menu, click to select the desired camera.
  6. Click Vehicle Recognition.
  7. Click Enable/Disable Feature.
  8. Click the Photo Collection toggle switch to enable or disable the familiar vehicle feature.

To enable/disable the familiar vehicle feature using the customer app:

  1. Log into the customer website.
  2. Tap Video .
  3. Tap Configure.
  4. Tap to select the desired camera.
  5. Tap Video.
  6. Tap Familiar Vehicles.
    • If a customer is setting up a familiar vehicle for the first time, they will need to opt-in. In What is Familiar Vehicles?, tap Agree to enable the feature.
  7. In Camera Access, tap to select the desired cameras.
  8. Tap Save.

 

Add a familiar vehicle

To add a familiar vehicle using the customer website:

Note: Limit the distance of vehicles to 20 feet from the camera, especially at night, when there will not be enough detail to classify vehicles accurately. 

  1. Log into the customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the desired camera.
  5. Click Vehicle Recognition.
  6. Click Add to add a familiar vehicle.
    • To edit or add new photos to an existing familiar vehicle, click the desired vehicle.
  7. Click to select a photo. For best performance, we recommend starting with at least 5 photos.
  8. Click Collapse to return to the previous page.

 

To add a familiar vehicle using the customer app:

Note: Limit the distance of vehicles to 20 feet from the camera, especially at night, when there will not be enough detail to classify vehicles accurately. 

  1. Log into the customer app.
  2. Tap Video .
  3. Tap Configure.
  4. Tap to select the desired video device.
  5. Tap Video.
  6. Tap Familiar Vehicles.
  7. Tap Add to add a familiar vehicle.
    • To edit or add new photos to an existing familiar vehicle, click the desired vehicle.
  8. Tap to select a photo. For best performance, we recommend starting with at least 5 photos.
  9. Tap Back to return to the previous screen.

 

Training Familiar Vehicle Notifications for Video Analytics

Training Familiar Vehicle Notifications for Video Analytics can help improve the feature’s accuracy by identifying instances where vehicles are correctly, or incorrectly, identified.

To train Familiar Vehicle Notifications for Video Analytics using the customer app:

  1. Log into the customer app.
  2. Tap Video .
  3. Tap Configure.
  4. Tap to select the desired camera.
  5. Tap Video.
  6. Tap Familiar Vehicles.
  7. Tap Add to view recent photos.
  8. Tap Video checkbox to select photos that match the correct familiar vehicle.
  9. Tap to select the correct familiar vehicle.

 

To train Familiar Vehicle Notifications for Video Analytics using notifications:

Tap to open the familiar vehicle notification:

  • If the correct vehicle is identified tap Check.
  • If the incorrect vehicle is identified, tap X. An action sheet will open and allow the user to select an existing vehicle, create a new one, mark the vehicle as unfamiliar, or delete it.Action Sheet (Mobile
    Note: Deleting the image will not delete the video clip, it will only delete the image used for Familiar Vehicle Notifications for Video Analytics.

 

Create/edit familiar vehicle notifications

Create/edit familiar vehicle notifications using the customer website:

To create familiar vehicle notifications for a single recording rule:

  1. Log into the customer website.
  2. Click Video.
  3. Click Recording Rules.
  4. Click Edit to edit an existing rule, or click Add to create a new one.
  5. Configure the recording rule as desired.
  6. In Send notification for clips containing…, verify the Vehicle toggle switch is enabled.
  7. Click Video checkbox to select All Vehicles,  All Unknown Vehicles, or the desired familiar vehicle to send notifications.
  8. Click Save.

To create familiar vehicle notifications across all recording rules:

  1. Log into the customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, click to select the desired camera.
  5. Click Vehicle Recognition.
  6. In Vehicles, click to select the desired familiar vehicle.
    • If no Vehicle has been added, click Add to add a familiar vehicle.
  7. Click Notifications.
  8. Click Apply to all rules.

Create/edit familiar vehicle notification using the customer app:

  1. Log into the customer app.
  2. Tap Video .
  3. Tap Configure.
  4. Tap Recording Rules.
  5. Tap Edit to edit an existing rule, or tap Add to create a new one.
  6. Configure the recording rule as desired.
  7. In Notify Recipients & Active Alerts, verify the Vehicle toggle switch is enabled.
  8. Tap Video checkbox to select All Vehicles, All Unknown Vehicles, or the desired familiar vehicle to send notifications.
  9. Tap Save.

 

View Familiar Vehicle Notifications for Video Analytics clips

To view Familiar Vehicle Notifications for Video Analytics clips using the customer website:

  1. Log into the customer website.
  2. Click Video.
  3. Click Saved Video Clips.
  4. Click Filter.
  5. In Object Detection, click to select Vehicle.
  6. Using the Cameras dropdown menu, click to select the desired cameras.
  7. Using the Familiar Vehicles dropdown menu, click to select the desired vehicles.
  8. When all desired filters are selected, click Apply.

To view Familiar Vehicle Notifications for Video Analytics clips using the customer app:

  1. Log into the customer app.
  2. Tap Video .
  3. Tap Saved.
  4. Tap Filter .
  5. In Cameras, tap to select the desired camera.
  6. In Object Detection, tap to select Any Familiar Vehicle to filter clips related to all familiar vehicles associated with the account.
    • To find clips associated with a specific familiar vehicle, in Familiar Vehicles, tap to select the desired vehicles.
  7. When all desired filters are selected, tap Apply.

Submit feedback on familiar vehicle results

Users can mark vehicle photos as incorrect, correct, or move to another familiar vehicle. The Familiar Vehicle classification model is unique for each account.  In other words, unlike traditional People/Vehicle/Animal analytics, when the user provides feedback via Familiar Vehicles settings, the model will improve.

Note: When a customer marks a vehicle as correct or moves it to a familiar vehicle, that image will appear in the Familiar Vehicles Profiles image list.  Users can always review these images to ensure they only contain images of the vehicle they wish to identify.  If the image is moved from saved clips page of an unidentified familiar vehicle, it may take several hours for image to appear as it goes through processing.

To submit feedback through saved clips:

Note: If a camera is deleted from the account, feedback cannot be left on saved clips recorded by the deleted camera. 

  1. Log into the customer app.
  2. Tap Video .
  3. Tap Saved.
  4. Tap to select the desired familiar vehicle clip.
  5. Tap VA Vehicle.svg.

To submit feedback through a familiar vehicle profile:

  1. Log into the customer website.
  2. Click Video.
  3. Click Settings.
  4. Click Vehicle Recognition.
  5. Click to select the desired familiar vehicle.
  6. Click Photos.
    • Click Check if the vehicle in the photo was correctly identified.
    • Click X if the vehicle in the photo was incorrectly identified.
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